The Citadel by Pillow

The Citadel by Pillow

Your hotel right in the centre of Madrid

Visiting Madrid has never been so easy. Discover this beautiful city staying right in the centre, at The Citadel by Pillow..

Citadel by Pillow is a boutique hotel in the heart of the Spanish capital. From The Citadel you can walk to the most important monuments of Madrid. Citadel by Pillow in Madrid has the best location in Calle Espejo, 50 metres from Calle Mayor and just 140 metres from the famous San Miguel Market. The Royal Palace, La Almudena Cathedral, Plaza Mayor etc. are just 500 metres away. Discover the history of Madrid on foot!

Citadel by Pillow Madrid has 10 large, modern, comfortable fully-equipped rooms. The Citadel hotel has double, superior double and triple rooms, ideal for people travelling together. All of them have flat-screen TV, air conditioning, heating, shower and hairdryer. There is also free wi-fi throughout the hotel.

All the hotel staff speak different languages and will help you with everything you need: booking tickets, bike hire, restaurant recommendations, etc. Always at your service!

The Citadel by Pillow is the ideal hotel in the centre of Madrid. Travellers highlight its excellent location and good value for money. Don’t delay and make your booking at The Citadel hotel! We’ll be waiting for you!



General hotel services

  • Wi-fi connection throughout the hotel
  • Reception: from 2pm until 10pm
  • Multilingual reception staff
  • Concierge service
  • Prebooked airport transfer service (additional charge)
  • Tourist services (booking tickets, excursions etc.)
  • Heating/air conditioning in communal areas
  • Free left-luggage service
  • Lift
  • Late check-out option (on request): 10 euros per room



The Citadel by Pillow | Calle Espejo, 2 | 028013 Madrid – España | T. +34 91 756 82 57 | E.

Hotel in the center of Madrid – The Citadel Hostel


Are you looking for hotels in Madrid to stay in the heart of the city? Our motto is clear, we want you to feel “from home to home”. That means that the best way to get to know Madrid is by eliminating all the worries about your accommodation and staying in a modern and quality place where you feel at home. Sounds good, doesn’t it?

From byPillow we are going to present you the Citadel Hostal, the best hotel in the center of Madrid, so you can enjoy the bocadillo de calamares, the culture of the capital and the movida madrileña, as you deserve.


Rooms at The Citadel by Pillow

Walk through Madrid and discover its secrets, staying in the rooms at The Citadel, Madrid. Which one do you like best?

Superior Double Room

Double Room

Interior Double Room

Triple Room

Visit the center of Madrid on foot


If you don’t know what to see in Madrid, keep reading, because we can help you. Madrid is a fascinating, lively, interesting, bright, and fun city, where you can afford to do almost anything you can think of. We recommend that, before you start organizing your route through Madrid, you can look at the hostels in Madrid and choose one that is in the center of the city.

That said, we start with our route through the center of the city of Madrid on foot, as it is the best way to get to know this magical corner of the planet.

We start the route with a quiet walk along the Paseo del Prado. The first thing you will see on your right is the Royal Botanical Garden and if you keep walking you will find the Prado Museum. This main street ends at the Plaza de Cibeles, mythical for Real Madrid fans.

There you can also find the Bank of Spain and the city hall of Madrid. If you continue along Alcalá street, a few meters away you will find the famous Puerta de Alcalá, one of the 5 ancient royal gates that gave access to the city. Continue your walk through the Retiro Park and change streets to go to Gran Via.

When you go up the Gran Via you will find the Puerta del Sol, the nerve center of the city and a few meters from the Plaza Mayor, where you can take a well-deserved coffee with milk. Now you have done a tour of the center of Madrid, but there are still many things to discover, such as the San Miguel market, the Almudena Cathedral, the Royal Palace, the Temple of Debod, etc.

Boutique Hostel suitable for families


At byPillow we have strived to have a strong presence in the center of Madrid. That’s why we manage two modern and comfortable hotels where you can stay to get to know the Spanish capital: The Velazquez 45 byPillow hotel and The Citadel Hostal Madrid. But today we are going to focus on the second one.

The Citadel Hostal Madrid is a hotel in the center of Madrid, so visiting the whole city will be very easy and comfortable. The building has 10 very spacious and comfortable rooms, perfectly equipped with everything you will need to have a perfect stay.

Choose the room in this Madrid center hostel that best suits your needs and those of your companions: double, superior double and triple rooms. All rooms are equipped with TV, air conditioning, heating, shower, and hairdryer, as well as free WIFI throughout the hotel.

When you arrive you will be attended by their reception staff, who speak different languages, so you will not have any problems to understand them perfectly. At your hotel in Madrid you will be able to book tickets for shows, rent a bicycle, get restaurant recommendations, etc.

Travelers who have stayed at The Citadel Hostal Madrid highlight it as one of the best hostels in the center of Madrid for its excellent location and good value for money.

The Citadel and its surroundings


The Citadel is in the heart of Madrid, the Spanish capital. From this accommodation you will have a privileged location from which you can access the main emblematic monuments of the city, with a quiet walk and without the need to take a rental car, cab, or public transport.

In the surroundings of this hotel in Madrid center you can find everything you need just a few meters away. You can visit the Calle Mayor walking just 50 meters from your hostel in Madrid or stroll to the Mercado de San Miguel which is 140 meters from your accommodation. 

You will be less than half a kilometer away from the Royal Palace, the Almudena Cathedral, the Plaza Mayor, etc. For this reason, choosing one of the hotels in the center of Madrid is always the best option.

Have you already decided the dates for your trip? Then let your companions know that you have already found your ideal hotel that will welcome you as if you were at home, during your days off. Look at the byPillow website and book before the rooms are sold out!

Frequently Asked Questions about The Citadel byPillow

What room types are available at The Citadel by Pillow?

We have double rooms (1 double bed or two singles) and triple rooms.

How can I get to the hotel from the airport?

From the airport you can reach the Citadel by Pillow by taxi or car (25 minutes), train and metro (40 minutes).

Is The Citadel by Pillow Hotel near the centre of Madrid?

The Citadel by Pillow is 550 metres from the centre of Madrid.

What activities are there around the hotel?

Citadel by Pillow Madrid has the best location, on Calle Espejo, 50 metres from Calle Mayor and only 140 metres from the famous San Miguel Market. The Royal Palace, Almudena Cathedral, Plaza Mayor... all less than 500 metres away.

What are the check-in and check-out times at The Citadel by Pillow?

You can check-in at The Citadel by Pillow from 14:00 and check-out until 11:00.

Is it possible to check in at any time?

You can check in during our reception opening hours from 14.00 until 22.00.

Are there any available parking?

We do not have our own car park but there is plenty in the surrounding area.

Is it possible to request a late check-out?

Late check out can be requested with a minimum of 1 day's notice, so that our cleaning staff can be notified. The maximum check-out time is 13h, as check-in is at 14h, with a supplement of 10€.

Does The Citadel by Pillow offer an airport transfer service?

We work with Welcome Pick Ups, a company that offers this service and its cost is not included in the price of the room but would have to be booked separately through their website.

Do the rooms at The Citadel by Pillow have a fridge?

All rooms have a small refrigerator.

Does The Citadel by Pillow offer breakfast?

We do not have breakfast, but as a courtesy we leave a tray with biscuits, tea and coffee in all our rooms.