BYPILLOW The Citadel

Located in the historic centre of Madrid, BYPILLOW The Citadel has spacious, modern and very comfortable rooms. Walking around its surroundings you will find treasures such as La Puerta del Sol, the Royal Palace, the Almudena Cathedral or the Plaza Mayor. It is also just a minute away from the famous San Miguel Market, where you will find stalls with the best tapas of Spanish gastronomy.

Double Room

Max. 2 people1 double bed o 2 single
See room

Double Superior Room

Max. 2 people1 double bed
See room

Interior Double Room

Max. 2 people1 double bed (150cm)
See room

Triple Room

Max. 3 people2 double beds (150cm)
See room

We may not have concierges at BYPILLOW, but we know exactly what your priorities are.

BYPILLOW The Citadel General Services

  • Air conditioning in common areas
  • Free luggage storage
  • Lift
  • Late check out option (on request): 10 € per room
  • Reception from 14:00 to 22:00
  • Free Wi-Fi connection throughout the hotel
  • Multilingual reception staff
  • Airport shuttle service on request (for a fee) with Welcome Pickups company.
  • Tourist services (booking of tickets, excursions…)
  • Check in: 14:00/ Check out: 11:00

General Conditions

  • Guarantee deposit: a deposit of 100 euros will be requested for possible damages. It will be charged on arrival, and once everything is checked that everything is correct, it will be returned to the same credit card.

Everything you really need

What we are most proud of at BYPILLOW The Citadel is that it has allowed us to refine our management by cutting out unnecessary services and enhancing the amenities that our guests really need.  This boutique guesthouse is a school of efficiency that teaches us valuable lessons every day to improve all our establishments.

simbolo rombo
In the heart of the city 

Located in the Sol district, in the heart of the historic centre, surrounded by shops, restaurants and bars where you can taste typical dishes such as cocido madrileño and bocadillo de calamares (squid sandwich).

simbolo estrella
Family Friendly 

The hotel has double, superior double and triple rooms, ideal for those travelling together. 

Address: Calle del Espejo 2, 2nd floor, 28012 Madrid
Phone: +34 917 568 257
Contact Mail:

Boutique Hostel suitable for families

At BYPILLOW we have strived to have a strong presence in the center of Madrid. That’s why we manage three modern and comfortable hotels where you can stay to get to know the Spanish capital: The BYPILLOW Velazquez 45 hotel, the BYPILLOW Crosstown and BYPILLOW The Citadel Hostal Madrid. But today we are going to focus on the second one.

BYPILLOW The Citadel Hostal Madrid is a hotel in the center of Madrid, so visiting the whole city will be very easy and comfortable. The building has 10 very spacious and comfortable rooms, perfectly equipped with everything you will need to have a perfect stay.

Choose the room in this Madrid center hostel that best suits your needs and those of your companions: double, superior double and triple rooms. All rooms are equipped with TV, air conditioning, heating, shower, and hairdryer, as well as free WIFI throughout the hotel.

When you arrive you will be attended by their reception staff, who speak different languages, so you will not have any problems to understand them perfectly. At your hotel in Madrid you will be able to book tickets for shows, rent a bicycle, get restaurant recommendations, etc.

BYPILLOW The Citadel and its surroundings


BYPILLOW The Citadel is in the heart of Madrid, the Spanish capital. From this accommodation you will have a privileged location from which you can access the main emblematic monuments of the city, with a quiet walk and without the need to take a rental car, cab, or public transport.

In the surroundings of this hotel in Madrid center you can find everything you need just a few meters away. You can visit the Calle Mayor walking just 50 meters from your hostel in Madrid or stroll to the Mercado de San Miguel which is 140 meters from your accommodation. 

You will be less than half a kilometer away from the Royal Palace, the Almudena Cathedral, the Plaza Mayor, etc. For this reason, choosing one of the hotels in the center of Madrid is always the best option.

Have you already decided the dates for your trip? Then let your companions know that you have already found your ideal hotel that will welcome you as if you were at home, during your days off. Look at the BYPILLOW website and book before the rooms are sold out!

Madrid, Spain cityscape a

Visit the center of Madrid on foot

If you don’t know what to see in Madrid, keep reading, because we can help you. Madrid is a fascinating, lively, interesting, bright, and fun city, where you can afford to do almost anything you can think of. We recommend that, before you start organizing your route through Madrid, you can look at the hostels in Madrid and choose one that is in the center of the city.

That said, we start with our route through the center of the city of Madrid on foot, as it is the best way to get to know this magical corner of the planet.

We start the route with a quiet walk along the Paseo del Prado. The first thing you will see on your right is the Royal Botanical Garden and if you keep walking you will find the Prado Museum. This main street ends at the Plaza de Cibeles, mythical for Real Madrid fans.

There you can also find the Bank of Spain and the city hall of Madrid. If you continue along Alcalá street, a few meters away you will find the famous Puerta de Alcalá, one of the 5 ancient royal gates that gave access to the city. Continue your walk through the Retiro Park and change streets to go to Gran Via.

When you go up the Gran Via you will find the Puerta del Sol, the nerve center of the city and a few meters from the Plaza Mayor, where you can take a well-deserved coffee with milk. Now you have done a tour of the center of Madrid, but there are still many things to discover, such as the San Miguel market, the Almudena Cathedral, the Royal Palace, the Temple of Debod, etc.

Frequently Asked Questions

We have double rooms (1 double bed or two singles), double superior rooms and triple rooms.

From the airport you can reach the BYPILLOW The Citadel by taxi or car (25 minutes), train and metro (40 minutes).

BYPILLOW The Citadel is 550 metres from the centre of Madrid.

BYPILLOW The Citadel Madrid has the best location, on Calle Espejo, 50 metres from Calle Mayor and only 140 metres from the famous San Miguel Market. The Royal Palace, Almudena Cathedral, Plaza Mayor... all less than 500 metres away.

You can check-in at The BYPILLOW Citadel from 14:00 and check-out until 11:00.

You can check in during our reception opening hours from 14.00 until 22.00. After 22:00 is possible to make check-in with our on-call staff.

We do not have our own car park but there is plenty in the surrounding area.
Late check out can be requested with a minimum of 1 day's notice, so that our cleaning staff can be notified. The maximum check-out time is 13h, as check-in is at 14h, with a supplement of 10€.
We work with Welcome Pick Ups, a company that offers this service and its cost is not included in the price of the room but would have to be booked separately through their website.
All rooms have a small refrigerator.
We do not have breakfast, but as a courtesy we leave a tray with biscuits, tea and coffee in all our rooms.