The Citadel by Pillow

The Citadel by Pillow

Your hotel right in the centre of Madrid

Visiting Madrid has never been so easy. Discover this beautiful city staying right in the centre, at The Citadel by Pillow..

Citadel by Pillow is a boutique hotel in the heart of the Spanish capital. From The Citadel you can walk to the most important monuments of Madrid. Citadel by Pillow in Madrid has the best location in Calle Espejo, 50 metres from Calle Mayor and just 140 metres from the famous San Miguel Market. The Royal Palace, La Almudena Cathedral, Plaza Mayor etc. are just 500 metres away. Discover the history of Madrid on foot!

Citadel by Pillow Madrid has 10 large, modern, comfortable fully-equipped rooms. The Citadel hotel has double, superior double and triple rooms, ideal for people travelling together. All of them have flat-screen TV, air conditioning, heating, shower and hairdryer. There is also free wi-fi throughout the hotel.

All the hotel staff speak different languages and will help you with everything you need: booking tickets, bike hire, restaurant recommendations, etc. Always at your service!

The Citadel by Pillow is the ideal hotel in the centre of Madrid. Travellers highlight its excellent location and good value for money. Don’t delay and make your booking at The Citadel hotel! We’ll be waiting for you!



General hotel services

  • Wi-fi connection throughout the hotel
  • Multilingual reception staff
  • Concierge service
  • Prebooked airport transfer service (additional charge)
  • Tourist services (booking tickets, excursions etc.)
  • Heating/air conditioning in communal areas
  • Free left-luggage service
  • Lift
  • Late check-out option (on request): 10 euros per room



The Citadel by Pillow | Calle Espejo, 2 | 028013 Madrid – España | T. +34 91 756 82 57 | E.

Rooms at The Citadel by Pillow

Walk through Madrid and discover its secrets, staying in the rooms at The Citadel, Madrid. Which one do you like best?

Superior Double Room

Double Room

Interior Double Room

Triple Room

Frequently Asked Questions about The Citadel byPillow

What room types are available at The Citadel by Pillow?

We have double rooms (1 double bed or two singles) and triple rooms.

How can I get to the hotel from the airport?

From the airport you can reach the Citadel by Pillow by taxi or car (25 minutes), train and metro (40 minutes).

Is The Citadel by Pillow Hotel near the centre of Madrid?

The Citadel by Pillow is 550 metres from the centre of Madrid.

What activities are there around the hotel?

Citadel by Pillow Madrid has the best location, on Calle Espejo, 50 metres from Calle Mayor and only 140 metres from the famous San Miguel Market. The Royal Palace, Almudena Cathedral, Plaza Mayor... all less than 500 metres away.

What are the check-in and check-out times at The Citadel by Pillow?

You can check-in at The Citadel by Pillow from 14:00 and check-out until 11:00.

Is it possible to check in at any time?

We have staff on duty at night so that entries are possible at all hours.

Are there any available parking?

We do not have our own car park but there is plenty in the surrounding area.

Is it possible to request a late check-out?

Late check out can be requested with a minimum of 1 day's notice, so that our cleaning staff can be notified. The maximum check-out time is 13h, as check-in is at 14h, with a supplement of 10€.

Does The Citadel by Pillow offer an airport transfer service?

We work with Welcome Pick Ups, a company that offers this service and its cost is not included in the price of the room but would have to be booked separately through their website.

Do the rooms at The Citadel by Pillow have a fridge?

We do not have refrigerators in the rooms.

Does The Citadel by Pillow offer breakfast?

We do not have breakfast or a fridge, but as a courtesy we leave a tray with biscuits, tea and coffee in all our rooms.